For security software vendors
Your biggest accounts need custom work. Your roadmap can't wait. Send it to us.
Hypercare and custom adoption for your high-value customers: connectors, integrations and AI built on top of your product. We work under your relationship — and you earn a share of the revenue.
Book a 20-minute call
- We start this week
- Under your brand & relationship
- Revenue share for you
Our Partners
Sound familiar?
You've sold the product. Now the real work starts.
Custom requests wait in the queue
Big accounts ask for connectors, adoption help and integrations. Your team is busy, so they wait weeks — sometimes months.
Your engineers get pulled off the roadmap
Every one-off request for a strategic customer is a sprint not spent on the product.
Stalled adoption turns into quiet churn
When a customer can't fit your product into their stack, the renewal conversation gets hard.
What we do
What we take off your plate
Hypercare for strategic accounts
A dedicated engineering team for your high-value customers: fast responses, hands-on help, real fixes.
Custom connectors & integrations
We connect your product to the SIEM, EDR, ticketing, cloud and identity tools your customers actually run.
AI & MCP on top of your product
MCP servers and AI integrations that let customers work with your product from the AI assistants and agents they already use.
Adoption engineering
Rollout, edge cases, data mapping and documentation — everything between "purchased" and "used every day".
Delivered under your name
We work as your extended team. The customer relationship stays yours.
How it works
Simple to start. Easy to scale.
- 1Day 1
Intro call
We learn your product, your partner model and where customers are waiting on you.
- 2Week 1
Pick the first accounts
Together we choose one or two customers with open requests and agree on scope.
- 3Weeks 2–6
We build and deliver
Our engineers work with your customer under your relationship, with weekly progress you can see.
- 4Ongoing
Scale the program
Once it works, we turn it into a repeatable hypercare program for your top accounts.
Want to see if it fits?
Book a 20-minute callProof
Your relationship. Our engineering. Shared revenue.
A new revenue line for you — without adding headcount.
You stay the face
The customer works with your brand. We stay behind the scenes or join calls as your team — your choice.
We do the engineering
Scoping, building, testing, support. Your engineers stay on the roadmap.
You earn a share
Every engagement we deliver for your customers comes with a revenue share for you.
We send customers your way
We work with companies that could use your product — and recommend it where it genuinely fits.
Ready to take it off your plate?
Let's TalkIs this you?
If you nod at any of these, let's talk.
- Your customers ask for custom solutions, adoptions or connectors.
- You have high-value accounts that need more attention than your team can give.
- Custom requests sit in a backlog and customers wait weeks for them.
- You want a new revenue line without hiring another team.
FAQ
Frequently asked questions
You do. We work under your relationship and your brand. How visible we are to the customer is your call.
We agree on it upfront for each program — typically a share of every engagement we deliver for your customers. We'll walk you through the options on the first call.
Usually within a week. We start with one or two accounts, prove it works and scale from there.
Least-privilege access, NDAs, and work inside your or your customer's environment. We only touch what the scope requires.
Yes. If you sell security software and your customers need help with adoption, let's talk.